This plug is inspired by two things. One is service and the other is quality.
My favorite new piece of gear this year is the Bontrager BikeRack II. I've been through a bunch of them that all seemed flimsy. One of them actually wiggled back and forth on my Supercal 29er during the Arrowhead 135 Ultra race and sawed notch into the back of my frame.
I love the mounting system and the thing is solid and sturdy as heck. It's also a decent price at about $45 too.